Touchscreen nonresponsive after using hdmi

bbhepburnbbhepburn Level 1
edited February 11 in VivoBook

My brand new Vivobook Flip TP412FA touchscreen stopped working after I used an HDMI cable to my TV. I've followed the 5 steps outlined in ASUS Support (clean screen, uninstall driver, reinstall driver, update BIOS, etc. and even performed a factory reset and it's still not working. Any ideas?

Comments

  • Hello bbhepburn,

    Do you have another device to connect to? not a TV, maybe a monitor?

    Also, if you switch to different project mode, does the touchscreen wrok?

    Thank you.

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