System crashing again and again while using Cisco WebEx

VampVamp Level 3
edited February 2021 in ZenBook
  1. System: Windows 10 Home 20H2
  2. Battery or AC: both
  3. Model: UX434FL
  4. Frequency of occurrence: Always
  5. Reset OS: Yes


When I'm in meetings and someone is sharing their screen after 4-5 minutes windows crashes with BSOD. It's just there for fraction of second so I cannot read anything on it.

I tried reliability monitor but it just says restarted unexpectedly.

Troubleshooted through MyAsus for the blue screen issue but it said everything is fine then tried troubleshooting another time with WebEx running in background but still system crashed without displaying anything on MyAsus App.

Tried on another zenbook ux534FLC but on that device it also crashes. Tried XPS 15 2020 edition but it works fine. All device are running same version of windows with same version of experience pack.

Anyone else having this issue and any workaround for this except for attending meetings through web browser.

Reset Didn't help.


This discussion has been closed.