Could not unlock my phone by fingerprint after update to A11
Please tell us some basic information before asking for help:
- Model Name: ZENFONE 6
- Firmware Version:
- Rooted or not: NO
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
I updated the A11 yesterday. Everything seems fine except one issue. Now I am not able to unlock my phone use fingerprint. The screen lights up after I place my finger, but asking the passcode to unlock. Any idea?