[Sloved] Zenfone 5 Instagram Layar Tidak Full/Can not full screen

yanto_kirosyanto_kiros Level 1
edited January 30 in ZenFone 5 Series

Layar Instagram tidak full setelah update terakhir (cek tanda panah). Sudah coba hapus cache, memori, serta uninstall aplikasi, tetapi hasilnya tetap sama


Best Answer

  • Accepted Answer

    Hi yanto_kiros 

    Thank you for your asking. I just checked my device on the same firmware version and the same Instagram version. Kindly try some stay-at-home troubleshooting tips below:

    1. Please try to adjust your navigation bar settings

    Settings>Display>Navigation

    2. Settings>App & notifications>All apps>Instagram>Storage & memory>Clear storage/clear cache>force stop>uninstall>re-install

    3. Also, please try "the Factory Reset" 

    Settings>System>Reset options>Erase all data(factory reset)

    Please note that once the Factory Reset is completed, all data, apps, settings and personal information will be deleted.

Comments

  • Hi yanto_kiros

    Thank you for your asking. Kindly provide the information below so that we can better assist you.

    1. Your current firmware version

    Settings>System>About Phone>Software information

    2. Your Instagram version

    3. Does the issue only appear on Instagram? Does it appear on other apps, too?

  • 1. Firmware version (picture attached below)


    2. Instagram version (169.3.0.30.135)

    3. This issue only appear on Instagram.

This discussion has been closed.