Earphone stopped working suddenly.

PH

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1. Model Name:
2. Firmware Version:
3. Rooted or not:
4. Frequency of Occurrence:
5. APP Name & APP Version (If your issue relates to the app):

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PH

Today post the update...I just observed that my wired earphone isnt working. I have done some trouble shooting with other earphones and also tried my existing earphone with other phones. Nothing wrong with my earphone. Anyone else facing this issue?

PH

This definitely seems like a software problem since I used a 3rd party app to switch output channel and the mic is working fine then but the plug n Play feature is not working

PH

@Anders_ASUS please reply

Saifuddin

https://zentalk.asus.com/en/discussion/comment/142473#Comment_142473

Perform a factory reset and it should fix issues

I always perform a factory reset after a software update in this device becoz a irritating bugs we get post update and factory reset fix those

Idk why we have to do this after every update in this device

I never had to do that on my samsung or OnePlus

ARP_ASUS

HI PH,

If the earphones have gone dead post update, please check under safe mode and also try factory resetting once.

PH

https://zentalk.asus.com/en/discussion/comment/142505#Comment_142505

I am done with factory resetting during last 2 updates..lost all my data..and now I can't afford to do that. Factory resetting every time after a fota update is absurd. Don't know what's happening with the devs