Installed the new update, updated Play apps, reset Internet, Reset and checked APN, still broke on both phones. This has to be the most terrible phone I have ever had. I have mostly all ASUS hardware in my pc and its been great but when it comes to phones they really do not seem to have any clue what they are doing.
After updating to latest patch I am facing the same issue.
No mobile data and no internet connection through wifi, I had to restart the phone to connect to internet.
If you read the thread, you can see this has been a problem since before this patch, and it has not effected Wifi at all.
Sorry to hear you are having problems tho.
It's probably best to visit a service centre, but before you do - I would get in touch with the operator if you haven't already done so.
So that is my only option? A patch breaks our two phones and we need to pay a service centre to fix them :(
You can be clever and ask for what is the problem first. Let them give you an explanation. Just make sure you're with the phone all the time.
You should ring Asda mobile too to see if they can see anything too. I would never rule out anything.
كرما رابط تحديث موبايل روج ٣ نسخة تينسينت
After all this testing, today I managed to get hold of a Vodafone sim card and it worked perfectly. Full mobile internet access. It would seem that Asda Mobile is no longer supported by this Phone. Just a heads up for anyone else with this issue. Thank You to everyone who tried to help.