Battery drain and heat issue

harrysaju29harrysaju29 Level 1
edited January 2021 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: ZS661KS
  2. Firmware Version: WW_17.0823.2009.99
  3. Rooted or not: NO
  4. Frequency of Occurrence:. FROM DAY ONE.
  5. APP Name & APP Version (If your issue relates to the app): NOTHING SPECIFIC

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.



  • Someone help with this. I'm feeling so bad about this. I was ASUS ZENFONE MAX PRO M2 USER. My older phone is still with me it's a 5000mah phone still this 6000mah ROG 3 can't race with my old phone.

    And heat issue the left side Aerodynamic system it's getting too hot even for normal whatsapp use.

    Sometimes the screen get strucked like something. I can't do anything for few seconds. It's just my second with this phone. Please help.

  • Hi, when you say that your SOT(Screen on Time) has gone down, can you share the SOT after trying the below:

    1. Charge the battery to 100% & use as per your normal usage pattern

    2. When the battery strength reaches 10%, go to settings = Battery => Tap on the battery icon & share the graph

    3. settings => Battery => Check the screen & share the same

    For heat, can you open the Armory crate App and share a screenshot.

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