Zenfone 5z ZS620KL speaker loudness now outdoor

mindblowing281mindblowing281 Level 1
edited January 2021 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name:5z zs620kl
  2. Firmware Version:letest
  3. After letest updated speaker quality gose down , now quality is like out door mode


  • edited December 2020

    Hi mindblowing281

    Thank you for your asking. Kindly provide the information below so that we can better assist you.

    1. Is your current firmware version WW-

    Settings>System>About Phone>Software information

    2. Does the situation happen in Call app, Whatsapp call, Youtube, or all kind of speaker related apps?

    3. Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check on any disturbance from the installed 3rd party apps.

    # How to enter and exit "Safe Mode"


    4. Does the situation remain the same after performing "the Factory Reset" ?

    Settings>System>Reset options>Erase all data(factory reset)

    Please note that once the Factory Reset is completed, all data, apps, settings and personal information will be deleted.

This discussion has been closed.