Charging issue

ranathpodemranathpodem Level 2
edited January 16 in ZenFone 6

Please tell us some basic information before asking for help:

  1. Model Name: 6z
  2. Firmware Version: latest
  3. Rooted or not: not
  4. Frequency of Occurrence: 1st time
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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It shows fast charging but the estimated time to full charge is about 2 hrs for 50% charging. Using the original adapter and third party cable.

What is the problem and solution.

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