UM431 erratic touchpad/numberpad

funkymonkfunkymonk Level 1
edited January 2021 in ZenBook
  1. System: Windows 10
  2. Battery or AC: Both
  3. Model: UM431 Zenbook
  4. Frequency of occurrence: Random
  5. Reset OS: No
  6. Screenshot or video:


Detailed description:

Bought a brand new laptop from UK and brought it to Pak without using it.

Cant go back to claim warranty at this point of time.

Touchpad has been pain from day 1. It would randomly start skipping movement. Usually removing my finger and placing it again resolves it.

Have been using Asus laptops for 5 years now. Never faced issue like this before .. Any solution where taking laptop back to UK isnt an option ?

Would really appreciate any help provided.



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