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USB-c failed after 4 days?

BigredBigred Level 1
edited January 14 in ChromeBook
  1. System: Chrome
  2. Battery or AC: Battery
  3. Model: C436F
  4. Frequency of occurrence: consistent
  5. Reset OS: tried
  6. Screenshot or video:

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Detailed description：I have had my chromebook for 4 days and now the usb-c on both sides will not recognise the supplied battery charger. They also will not recognise my adapter which I use for usb mouse and HDMI also. I have read online there is a known issue with this ooccuring? If I plug in my low power phone charger it works. Weird thing is it worked on the first day I got it. Didnt use over the weekend an now the ports are dead apart from the low power charger as mentioned. Whats the go here? Expensive notebook seems a lemon?

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Comments

  • Blake_ASUSBlake_ASUS mod

    Hello Bigred,

    May I know was there any system update these days?

    And have you updated to the latest version? May I have the complete version?

    Thank you.

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