USB-c failed after 4 days?

- System: Chrome
- Battery or AC: Battery
- Model: C436F
- Frequency of occurrence: consistent
- Reset OS: tried
- Screenshot or video:
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Detailed description:I have had my chromebook for 4 days and now the usb-c on both sides will not recognise the supplied battery charger. They also will not recognise my adapter which I use for usb mouse and HDMI also. I have read online there is a known issue with this ooccuring? If I plug in my low power phone charger it works. Weird thing is it worked on the first day I got it. Didnt use over the weekend an now the ports are dead apart from the low power charger as mentioned. Whats the go here? Expensive notebook seems a lemon?
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Hello Bigred,
May I know was there any system update these days?
And have you updated to the latest version? May I have the complete version?
Thank you.