What do you mean its chrome? Iys the entire phone that starts to lag in the UI itself. browsing the menus, back and forth, in and out. low fps even on thre UI itself, drags itself.
Coz as i am seeing you are the first ROG 2 user saying that whole phone lags,stutters,hangs etc if new A10 version has so much issues than i think all other users have to keep complaining same.
Did you tweak or adjust any developer settings??? Coz that is not allowed which may force hardware to cross its limits and hence there is possibility that smoothness may be ruined
I may suggest you if you have tweaked any settings from developer options kindly try to reset those and than see if you face issue again also try to be on latest firmware.
Hello amitgarde. I still need to check if it behaves like that in safe mode, have not tried that yet. Regarding tweaks in developer options, no i did not change anything and I dont even have it active. I am always on the latest firmware and the phone only behaves like this on A10. I was on A9 for a long time for comparison and it was much better, no lags, no stutter. Displayhz.com and vsynctester show the phone doing 60fps on 90hz and this causes the "dragness" i am trying to explain. It should always sync its fps with refresh rate, only this way it keeps smooth. My asus 3 does not have this behaviour. fps and refresh rate always synced, no lag anywhere. I tried reset, downgrade, upgrade, etc, nothing works. More or less in 24 hours the lag, "dragness" returns. There are more threads on this subject on this forum as well as in xda developers but without any explanation or fix I believe.
Asus Support, can you please provide some assistance? This is getting ridiculous. A 1000 euros phone lagging on the user interface is not normal at all. This is happening on A10 and not on A9. Please see the thread where i provide videos and further explanation please
Yes this is correct. It happens to me on a daily basis. It's more like laggy animation s than the hz dropping as few have pointed it out to be. Android 9 animations, even with the gesture animations were smooth . But for some reason in A10 more importantly when the system nav is set to gesture navigation the swiping to home is laggy at times. I would blame this on the optimization of that specific app but the fact that I face this while using default settings app is embarrassing. I mean I have 3rd party apps that work without any lag with the swipe to go home gesture. My 4 year Pixel 1 had better lag- free A10 animations. What is the point of having 120hz if something like this happens often. I have to say tho after the recent update it went from pretty bad to manageable . After nearly 6 months since A10 release and so many updates they still haven't managed to fix it which is very dissapointing.
Hello Ronald. I do not use Blokada on my phone. Eventually an antivirus (SEP Mobile) but already tried without it. I have exactly the same apps no a ROG 3 and none of these lags, fps drops happen. Its more than known that Asus Rog Phone 2 is having these issues on A10. Why isn't Asus support providing any feedback?
Thanks for the response, I thought I have seen Blokada, but if it's an anti virus, then that suggestion won't help you at all. Anyway, I will keep going.
I think the problem is trying to get the same issue happening on their devices too and if they can't, they can't really help that much. But I will keep trying with coming up with suggestions.
If you haven't already done so already, turn off battery optimization for now and see if it improves gradually. I am not saying this is the permenant fix but to pin point where about the issues is.
Hello Ronald, thank you for the suggestion(s) also regarding the battery optimization. I do not use it. My phone is all stock, default settings from factory, few apps installed, nothing major or weird. Remember me and you, we troubleshooted this throughly on the post I mention above. Just FYI and its worth a lot, on A9, none of these issues happen. The Asus Rog 2 on A9 is brilliant. Same settings, same apps, all runs smooth as butter...on A10 different story..the phone becomes a little laggy within 24 hours, so its a software issue. Horrible experience on 60hz! 90 and 120 also noticeable lag. The only work around is a reboot. After a reboot the phone becomes again brilliant...but in less than 24 hours it starts to drop performance...i have no apps opened, only 3 or 4 allowed for autorun for notifications ( email client, whatsapp etc). This is a A10 issue. Can someone from Asus provide some assistance please? Some feedback?
Comments
can you tell me, which is the most recent version? For ROG PHONE 3 ( today, 2020/12/22)
its not chrome, its the phone itself, the whole UI, lags. Only a reboot fixes it until more or less 24 hours later...lag, stutter.
Wrong forums chap.
This is for ROG 2
That's what i'm doing🙄
It's chrome's issue I've noticed it on multiple devices
What do you mean its chrome? Iys the entire phone that starts to lag in the UI itself. browsing the menus, back and forth, in and out. low fps even on thre UI itself, drags itself.
Does your ROG 2 behaves same in safe mode?
Coz as i am seeing you are the first ROG 2 user saying that whole phone lags,stutters,hangs etc if new A10 version has so much issues than i think all other users have to keep complaining same.
Did you tweak or adjust any developer settings??? Coz that is not allowed which may force hardware to cross its limits and hence there is possibility that smoothness may be ruined
I may suggest you if you have tweaked any settings from developer options kindly try to reset those and than see if you face issue again also try to be on latest firmware.
Thanks!
Hello amitgarde. I still need to check if it behaves like that in safe mode, have not tried that yet. Regarding tweaks in developer options, no i did not change anything and I dont even have it active. I am always on the latest firmware and the phone only behaves like this on A10. I was on A9 for a long time for comparison and it was much better, no lags, no stutter. Displayhz.com and vsynctester show the phone doing 60fps on 90hz and this causes the "dragness" i am trying to explain. It should always sync its fps with refresh rate, only this way it keeps smooth. My asus 3 does not have this behaviour. fps and refresh rate always synced, no lag anywhere. I tried reset, downgrade, upgrade, etc, nothing works. More or less in 24 hours the lag, "dragness" returns. There are more threads on this subject on this forum as well as in xda developers but without any explanation or fix I believe.
Please see this thread where I troubleshooted with some other members
https://zentalk.asus.com/en/discussion/36725/new-update-17-0240-2009-49/p4
@Titan_ASUS
@Anders_ASUS
Any assistance please
Please guys! Can you help me?
Asus Support, can you please provide some assistance? This is getting ridiculous. A 1000 euros phone lagging on the user interface is not normal at all. This is happening on A10 and not on A9. Please see the thread where i provide videos and further explanation please
https://zentalk.asus.com/en/discussion/36725/new-update-17-0240-2009-49/p4
Yes this is correct. It happens to me on a daily basis. It's more like laggy animation s than the hz dropping as few have pointed it out to be. Android 9 animations, even with the gesture animations were smooth . But for some reason in A10 more importantly when the system nav is set to gesture navigation the swiping to home is laggy at times. I would blame this on the optimization of that specific app but the fact that I face this while using default settings app is embarrassing. I mean I have 3rd party apps that work without any lag with the swipe to go home gesture. My 4 year Pixel 1 had better lag- free A10 animations. What is the point of having 120hz if something like this happens often. I have to say tho after the recent update it went from pretty bad to manageable . After nearly 6 months since A10 release and so many updates they still haven't managed to fix it which is very dissapointing.
"More or less in 24 hours the lag, "dragness" returns."
Can't be more accurate. In a year I've reset it nearly 10 times and this happens everytime.
I would really appreciate if you elaborate on displayhz.com. How to test??
Hey Asus! Any updates please?
Have you tried using the phone without Blokada running?
Hello Ronald. I do not use Blokada on my phone. Eventually an antivirus (SEP Mobile) but already tried without it. I have exactly the same apps no a ROG 3 and none of these lags, fps drops happen. Its more than known that Asus Rog Phone 2 is having these issues on A10. Why isn't Asus support providing any feedback?
Thanks for the response, I thought I have seen Blokada, but if it's an anti virus, then that suggestion won't help you at all. Anyway, I will keep going.
I think the problem is trying to get the same issue happening on their devices too and if they can't, they can't really help that much. But I will keep trying with coming up with suggestions.
If you haven't already done so already, turn off battery optimization for now and see if it improves gradually. I am not saying this is the permenant fix but to pin point where about the issues is.
Hello Ronald, thank you for the suggestion(s) also regarding the battery optimization. I do not use it. My phone is all stock, default settings from factory, few apps installed, nothing major or weird. Remember me and you, we troubleshooted this throughly on the post I mention above. Just FYI and its worth a lot, on A9, none of these issues happen. The Asus Rog 2 on A9 is brilliant. Same settings, same apps, all runs smooth as butter...on A10 different story..the phone becomes a little laggy within 24 hours, so its a software issue. Horrible experience on 60hz! 90 and 120 also noticeable lag. The only work around is a reboot. After a reboot the phone becomes again brilliant...but in less than 24 hours it starts to drop performance...i have no apps opened, only 3 or 4 allowed for autorun for notifications ( email client, whatsapp etc). This is a A10 issue. Can someone from Asus provide some assistance please? Some feedback?
@Asus, any thoughts please?