There may be an issue with the fan



  • Hello Dhruv,

    yes, I fully understand, I have been pushing it.

    Really sorry about it.

  • hello blake,

    how long will it take?

    thank you

  • Hello Dhruv,

    Your device is fine now.

    We will return it to you as soon as possible.

    Really sorry to keep you waiting.

    Thank you so much for your patient.

  • Hello Blake,

    I Have taken back my laptop and it is stable.

    Thank you for the help and coordination.

    Thank you.

  • Hello Dhruv,

    So glad to receive this message.

    Thank you so much.

  • I have the same problem on my m15. When I change from performance to turbo mid-game the rpm goes directly to 8000, but in a matter of minutes it drops around 6700 rpm. I researched a lot for any possible solution than I can fix by myself, but no luck so far. Is there an any possible solution that doesn't involve sending my device to any repairing center? because soon I will be studying overseas, and I will need my laptop. If there are not any solution, approximately how much time does it take for the process of repairing it?

  • I had the same problem, or at least a similar one. my problem turned out to be a motherboard issue. It took almost 1 month to diagnose my problem. But now with the solution I think your laptop would take one week or so. Best of luck.

  • Hello emiliano.rt10,

    May you record a video of the issue?

    And please share your SN in the PM I send you.

    Thank you.

This discussion has been closed.