Troubleshooting- Malfunction of amplification for Phone/Tablet

FAQBotFAQBot admin
edited September 2020 in FAQ

Troubleshooting for malfunction of amplification is described as below :



1. Press the Volume Up button to increase volume when you talk on device.



2. Restart your device. 



3. Update firmware to the latest versionSettings > About > System update > Check Update. 



4. Access to Safe Mode ( long press power key > Tap and hold " Power Off " > Tap " ok ":If your phone / Tablet works well in Safe Mode ,malfunction may be caused by some 3rd party apps . Please reboot your device and check again if it works well.



5. Backup your data and perform factory reset

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