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Icons stuck in screenpad

swalker238swalker238 Level 1
edited January 19 in ZenBook
  1. System: Windows 10
  2. Battery or AC:
  3. Model: Zenbook 15
  4. Frequency of occurrence: Permanent
  5. Reset OS: No
  6. Screenshot or video:

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Detailed description：I have a Zenbook 15 w/ Screenpad 2.0 that I have had for about 8-9 months. Recently, I inadvertently dragged 2 video icons into the screenpad. I deleted the videos but the icons are in the background of the screenpad and I can't get rid of them. I tried changing the wallpaper but the icons are still there. Does anyone know how to fix this? Thanks in advance for any help!

Comments

  • Blake_ASUSBlake_ASUS mod

    Hello swalker238,

    May I have a picture of the situation or a video of your action on the screenpad?

    Thank you.

  • swalker238swalker238 Level 1

    Blake_ASUS, thank you for responding. Here is picture:

    20201216_095856.jpg

    I'm having an issue getting rid of the 2 icons of the left.

  • Blake_ASUSBlake_ASUS mod

    Hello swalker238,

    Please plug in a mouse,

    then press WIN+D, then try if you can move those 2 icons back to the main screen with your mouse.

    Thank you.

  • swalker238swalker238 Level 1

    Blake_ASUS,


    Thanks. That seemed to do the trick.

  • Blake_ASUSBlake_ASUS mod

    Hello swalker238,

    Glad to help.

    Thank you for the update.

This discussion has been closed.