Icons stuck in screenpad

swalker238

1. System: Windows 10
2. Battery or AC:
3. Model: Zenbook 15
4. Frequency of occurrence: Permanent
5. Reset OS: No
6. Screenshot or video:

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Detailed description：I have a Zenbook 15 w/ Screenpad 2.0 that I have had for about 8-9 months. Recently, I inadvertently dragged 2 video icons into the screenpad. I deleted the videos but the icons are in the background of the screenpad and I can't get rid of them. I tried changing the wallpaper but the icons are still there. Does anyone know how to fix this? Thanks in advance for any help!

Blake_ASUS

Hello swalker238,

May I have a picture of the situation or a video of your action on the screenpad?

Thank you.

swalker238

Blake_ASUS, thank you for responding. Here is picture:

I'm having an issue getting rid of the 2 icons of the left.

Blake_ASUS

Hello swalker238,

Please plug in a mouse,

then press WIN+D, then try if you can move those 2 icons back to the main screen with your mouse.

Thank you.

swalker238

Blake_ASUS,

Thanks. That seemed to do the trick.

Blake_ASUS

Hello swalker238,

Glad to help.

Thank you for the update.