en Expand for more options.
Announcement Phone Community Laptop Community

Second monitor flickers while connected through HDMI

ofiridan22ofiridan22 Level 1
edited January 13 in VivoBook
  1. System: Windows 10
  2. Battery or AC: Both
  3. Model: S510UQ (X510UQ in dxdiag)
  4. Frequency of occurrence: One in a couple of minutes
  5. Reset OS: Yes, didn't help
  6. Screenshot or video:

========================

Detailed description：Every second PC monitor I connect through HDMI flickers or turns black and reapears again after a second. I tried to update the drivers, change ever power settings to Maximum and reset windows and it still happens. I have two "graphics cards" - intel HD 620 and NVIDIA GeForce 940MX.

I wonder if there are any other S510UQ owners that faced the same issue.

It started about a year ago.

Appreciate your help.

· Share on Twitter

Comments

  • ofiridan22ofiridan22 Level 1
    20201125_155107_1_1.mp4

    An example of my screen when it turns black and reappear again.

    It also flickers once in a while (no pattern that I could recognize).

    It flickers more often when the CPU is working hard.

    The cable, pc and electricity are all fine. I checked this setup with two other newer ASUS laptops and they both where OK (no flickers whatsoever).

    · Share on Twitter
  • Blake_ASUSBlake_ASUS mod

    Hello ofridan22,

    Please kindly send the device to our service center for further examination.

    Sorry for the inconvenience caused.

    Thank you.

    · Share on Twitter
This discussion has been closed.