Display issues

midhil7midhil7 Level 1
edited January 9 in ROG Phone 3

When i am trying to make whatsapp audio call my screen is getting off automatically and unable to see the screen until the call is disconnected, i bought the phone 2 months ago and i am facing this issue from today's morning, please advice.

Comments

  • I got same problem due to tempered glass it's causing proximity sensor and after removing tempered glass it's solved.

    If you are using tempered glass try to change that

  • Hi midhil,

    Please check the solution provided above and Make sure you are on latest software version which is .99 if not, you can check by

    Go to setting => System => About => Software information.

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