Audio No Longer Working
- Model Name: Zenfone 6 ZS630KL
- Firmware Version: WW_17.1810.2010.179
- Rooted or not: No
- Frequency of Occurrence: Constant
My phone's audio completely died. I can not makes phone calls, do voice recording, play music on Spotify, and playing videos on YouTube or stories on Instagram freeze for a bit then play without audio.
I've already did a factory reset and the problem persists.
Audio Wizard pops an error message: Unsupported Device - Audio Wizard does not support this current audio device
All audio-related tests failed too (Board Mic, Receiver, Speaker).
Edit: I can pair with Bluetooth headphones but it still can't produce sound.