ZenBook UX534F Won't Wake From Sleep Mode & Battery Won't Fully Charge
- Model: ZenBook 15 UX534F
- Frequency of occurrence: 1 in 4 times
I recently purchased this laptop, paid a pretty penny for it too, and already I am having issues with it. This is obviously extremely frustrating considering the price point of this device. Something that costs this much should not malfunction within the first few weeks!
Problem one is that the battery never fully charged, despite following all of the recommendations for first use.
Problem two is that about 1 in 4 times, the laptop will not wake up from sleep mode. It just stays on the black screen. I have managed to solve it each time with a hard reboot, but I would prefer for this not to happen at all.
What is the problem here? How do I fix these issues? I am not an IT person so I have no idea what I'm doing here.
Thanks in advance for any suggestions!