[Solved] ZenFone 5Z The signal/network connectivity has dropped to H+ after firmware upgrade?

atomicwasteratomicwaster Level 1
edited January 2021 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name: Zenfone 5z
  2. Firmware Version: Build QKQ1.191008.001.WW_user_100.10.107.110 20201118 release-keys
  3. Rooted or not: no
  4. Frequency of Occurrence: frequent
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


So yesterday I got the new firmware update and download and installed automatically. I thought everything was good but when I went out and went on my mobile data I saw that I was not able to see my data go thru. I mean I saw the h+ and a full bar but no data was coming thru. I couldn't make calls or nothing and my mobile company said that I was still getting data. So is it because of the new update that now I am not able to get data thru?

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