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Black crush issue's

Mackoy
Star I
Please tell us some basic information before asking for help:
Model Name:rog phone 3
Firmware Version:17.0823.99
Rooted or not: not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):black crush issue not fixed in my 16/512 variant is so visible
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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black crush issue not fixed should i demand for the warranty or not?? it so visible in my device is this software or system failure????
3 REPLIES 3

MrBlackCrush
Rising Star II
Wait December update and let's see, I don't think you can use warranty for this anyway

Model Name:rog phone 3
Firmware Version:17.0823.2009.99
Rooted or not: not
Frequency of Occurrence: 5-10 times/week
I experienced black crush when using messenger and sometimes in discord. It occurs when i make a call or v.call in messenger, my screen goes black and crush. I could hear the person whom im calling but the screen crush and goes black. It's either you hard reset the phone or wait for the person whom you are calling to end the call. And then the screen would reappear.

Danishblunt
Hall of Fame I
Thats not black crush