[Solved] ZenFone 5Z after firmware update I can't use Android Auto in my car *Subaru xv /crosstrek

jalburquejalburque Level 1
edited January 2021 in ZenFone 5 Series
  1. Model Name: Zenfone 5z
  2. Firmware Version: Version WW-
  3. Rooted or not: NO Rooted
  4. Frequency of Occurrence: All the time
  5. APP Name & APP Version (If your issue relates to the app): 5.8.604354

Android auto doesn't work with the voice command, and stop working without any reason

Best Answers

  • jalburquejalburque Level 1
    edited December 2020 Answer ✓

    SOLVED !!!, whe the phone install firmware update, it's changes the proxy configuration in the access point, in my case this parameters must be blank, that was the problem


  • Hi jalburque

    Thank you for your asking. Kindly provide the information below so that we can better assist you.

    1. Does the issue appear right after any system/apps' download or update?

    2. Can you use Android Auto with you car before? Which model of the car?

    3. Have you tried to retrain your voice model?

    Settings>Search>Android Auto>"Hey Google" detection>Retrain voice model

  • 1.- its appear after install the last firmware uptdate

    2.- yes i can, can control waze and the music , subaru xv /crossteck

    3.- i will do it after send this message

    today y tried to do use it and appears a message like the internet connection is unstable, but in the radio sreen lokks like its has conection

    Thanks for your time

  • the problem in in the internet conecction, using waze in the phone it's says "without internet conecction"

    there is any way to downgrade the firmware to the previos version????

  • if you want to use a browser in the phone it's works, but if any aplication need to use internet, it doesnt' works

  • i already check it in the car, everything works as supose to do

This discussion has been closed.