ASUS - ZenTalk

jalburque · ‎12-02-2020

Model Name: Zenfone 5z
Firmware Version: Version WW-100.10.107.110
Rooted or not: NO Rooted
Frequency of Occurrence: All the time
APP Name & APP Version (If your issue relates to the app): 5.8.604354
Android auto doesn't work with the voice command, and stop working without any reason

jalburque · ‎12-03-2020

SOLVED !!!, whe the phone install firmware update, it's changes the proxy configuration in the access point, in my case this parameters must be blank, that was the problem

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Christine_ASUS · ‎12-03-2020

Hi jalburque
Thank you for your sharing. Please note that I edited your title so that other users who faces a similar issue can be more easily to find your thread. Hope you don't mind. 🙂

View solution in original post

Christine_ASUS · ‎12-02-2020

Hi jalburque
Thank you for your asking. Kindly provide the information below so that we can better assist you.
1. Does the issue appear right after any system/apps' download or update?
2. Can you use Android Auto with you car before? Which model of the car?
3. Have you tried to retrain your voice model?
Settings>Search>Android Auto>"Hey Google" detection>Retrain voice model

jalburque · ‎12-03-2020

1.- its appear after install the last firmware uptdate
2.- yes i can, can control waze and the music , subaru xv /crossteck
3.- i will do it after send this message

today y tried to do use it and appears a message like the internet connection is unstable, but in the radio sreen lokks like its has conection

Thanks for your time

jalburque · ‎12-03-2020

the problem in in the internet conecction, using waze in the phone it's says "without internet conecction"

there is any way to downgrade the firmware to the previos version????

jalburque · ‎12-03-2020

if you want to use a browser in the phone it's works, but if any aplication need to use internet, it doesnt' works

ASUS - ZenTalk

[Solved] ZenFone 5Z after firmware update I can't use Android Auto in my car *Subaru xv /crosstrek