ROG 3 call quality issue

edited January 2 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: ROG phone 3
  2. Firmware Version: 17.0823.2009.99
  3. Rooted or not: not
  4. Frequency of Occurrence: always
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Hi, I'm living in India, I got the ROG phone 3 last month and I'm experiencing low call quality issues, every time I call someone they cannot hear me well and the same for me I cannot hear them well also, the sound is low for them and they keep on telling me this, Is there any solution? Can someone please help

Comments

  • Already saw the same discussion in this community page but didnt see any solution in the comments

    @Anders_ASUS ??

  • @harishkumarm2712 I'd like to collect a device log from you, but first do this and get back to me with your results:

    • Install Google Dialer and make some phone call, check if the call quality is better/worse.
    • Let me know which carrier you are using.
  • @harishkumarm2712 I'm also sending you instructions via PM on how to capture a device log.

  • edited December 2020

    @Gustav_ASUS

    the call quality is worse which ends in same results in Google dialer and I'm using Airtel in SIM1, JIO in SIM2

    i did SMMI test also

    in single test, i found my Boardmic3 output voice is very low.

    will send you the device log very soon. Thanks for the quick response

This discussion has been closed.