Phone not allowed

missindigo7287missindigo7287 Level 1
edited January 2021 in ZenFone Max Series

Hello good day my Asus Zenfone 4 Max are having issues regarding to receiving/sending messenges and receiving incoming and making outgoing calls. It always says that my mobile networking isn't working. Please help..


  • Hi missindigo7287

    Thank you for your asking. Kindly provide the information below so that we can better assist you.

    1. Does the issue appear right after any system/apps' download or update?

    2. Your current firmware version

    Settings>System>About Phone>Software information

    3. Does the issue remain with other SIM cards?

    4. Which SIM carrier are you using?

This discussion has been closed.