Kunai 3 Not working

ZexiarZexiar Level 1
edited February 10 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: ROG Kunai 3
  2. Firmware Version: Latest, can't find it.
  3. Rooted or not: No
  4. Frequency of Occurrence: Permanent
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Hello. I connected the ROG Kunai 3 to my ROG Phone 3 to play and it worked fine until I got a prompt to update the firmware for the Kunai 3, so I tapped it. It said failed yo update and the right controller stopped working and would never responds, but the right controller still works.

I think this should be addressed very quickly as it basically bricked an expensive accessory.

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