Laptop won't work on battery

PatricePatrice Level 1
edited December 2020 in VivoBook
  1. System:
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Detailed description:This brand new laptop (2 days old) would not work off the battery, even though the battery was fully charged. Had to return the computer to the store on Oct 8th. and haven't seen it since. The store says the problem is with ASUS and not the store where we bought it. ASUS warranty should replace a faulty computer that never worked right out of the box.

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