Touch pad not working

msteinlesmsteinles Level 1
edited January 14 in Others
  1. Battery or AC: both
  2. Model: ProArt StudioBook W700G3T-XH99
  3. Frequency of occurrence: always
  4. Reset OS:
  5. Screenshot or video:

System: win 10 ProS

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Detailed description:I updated the BIOS to verison 311. That seems to have resolved the webcam screen flicker issue, but the touch pad is still not working properly. It is not consistent switching from numeric to touch. Any ideas on how to resolve this issue?

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