ROG Strix Go 2.4 on ROG Strix Scar detected as Avnera B_Headset in Armoury Crate

jappagtakhan

1. System: Windows 10
2. Battery or AC: Both
3. Model: ROG Strix Go 2.4
4. Frequency of occurrence: na
5. Reset OS: na
6. Screenshot or video:

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Detailed description：

It was working before when I initially got the unit work for like 2 - 3 days. I have not used it for a day now when I try to switch to my headset (rog strix go 2.4, this is the wireless version) it doesnt show up. I checked the armoury crate it shows b_headset.

I tried to unplug and plug the dongle same as the usb it shows as avnera.

I tried downloading update as show from above but after the update and restart my laptop it goes back to that screen.

Any ideas?

jappagtakhan

any ideas? suggestions?

Blake_ASUS

Hello jappagtakhan,

May I have the Armoury Crate Service version?

Also, please kindly go to Armoury Crate>Setting>About>Create log

and provide the log that it generates.

Thank you so much.