Problem with the trackpad... jumpy and no precision

pcbonapcbona Level 1
edited December 2020 in ZenBook

I have a ASUS UX330CA-FC020T with Windows 10. I have the exact same issue as thos post: https://zentalk.asus.com/en/discussion/20183/problem-with-the-trackpad-jumpy-and-no-precision

But there was no solution posted, everything was done via PM. Usually, the touchpad mouse becomes all jerky after after a longer amount of woking with the device (temperature). When the issue appears, rebooting gets rid of it for a few minutes (maybe fans spin up while booting bringing the temp down a few degrees)

Driveres and BIOS are up2date. can anyone help without solving this with PMs, so others can profit from the solution here?

Comments

  • Hello pcbona,

    Please kindly send your device to our service center for further examination.

    Thank you.

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