Asus Max Pro M1 Network problem with Jio Sim

SatnamSatnam Level 3
edited December 2020 in ZenFone Max Pro Series

and I'm facing too much network problem at this phone on jio in same area where other cheap phone like vivo y93 and oppo a5 2020 catch good network connection on jio sim I'm don't know how your development team optimize software please guys don't do this thing with Max Pro M1 and M2 device please improve software performance and network catching capabilities please I'm humble request to you respected mam/sir


  • Hi, Please try the troubleshooting tips below:

    1. Take out the sim cards> Insert the empty sim port to the end>Re-insert the sim port with sim card

    2. Please try reset Network: Settings>System>Reset options>Reset Wi-Fi, mobile & Bluetooth

    3. Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check on any disturbance from the installed 3rd party apps.

    # How to enter and exit "Safe Mode"

    4. Also, please try "the Factory Reset" after backing up all the data.

    Settings>System>Reset options>Erase all data(factory reset)

    Please note that once the Factory Reset is completed, all data, apps, settings and personal information will be deleted.

    5. If the issue persists after troubleshooting above, please check your SMMI test: Calculator> type ".12345+=">SMMI TEST>Single Test>SIM Signal Test

    If any of the SMMI tests fails, indicating high possibility of faulty hardware, kindly bring your device to the nearest ASUS repair center for device checking:

  • see it my sim is work perfectly and my phone hardware is fine but only in jio connection I'm facing issue with this phone other sim like airtel,idea are work fine please update software of this phone and fix this bug with jio sim connection because in critical area this phone face too much trouble this thing I'm noticed please improve jio capabilities in this phone Max Pro M1 device..

  • AJ1AJ1 Level 3

    I dnt face any issues using jio on my phone. it may b Sim slot issue or hardware issue. Did u tried replacing Sim with new one generally older sim used in previous📱 may or may not work properly

  • Hi, we'd request you to connect with your network provider for the same.

  • It's the issue with Jio now a days. Contact with them and ask for help, but it's not useful.

  • See it #Victor2020 I'm using my 3gb ram device at safe mode option after enter into safe mode I'm performing my multitasking and then fer second after my device 2 navigation gesture is stuck as same at normal mode so now you faith my tongue language which I'm saying to you in feedback and now don't say that please sir reset your device because I'm already do all trouble shooting so please I'm humble request to you if you not interested to provide stable Android 10 update at Max Pro M1 device so please fixed it these all issue which I'm saying to you.

    1. two navigation gesture lag issue

    2. ram management at 3gb ram model

    (reload apps in background when I'm using my device)

    3. network poor catching capabilities improve apn and network connection capabilities.

    4. and improve camera department because when I'm taking image at night time with front camera so pixel is crack and it gives yellowish color pics special with front camera 😒

    apart for that your device is stable and smooth so please these few bugs at 087 pie version because these all issue not happen in 087 version it happens in all pie version this thing I'm notice because I'm try to all versions apart for that I'm also downgrade my device at 060,061,063,082,084 At all versions I'm facing these bugs.

    So please respected sir/mam listen our feedback and fixed these bugs 😒🙏

This discussion has been closed.