Registration invalid serial number

edited November 2020 in Others

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


I'm trying to register my ASUS Prime 2390-A motherboard and I keep getting told my serial number is incorrect. I bought the product from Aria on 05/07/19. Will provide receipt on request. I no longer have the box so used command prompt to find the serial number, I copied it from there and the website says it's invalid. It has never been repaired or tampered with in any way.


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