Status bar problem

agni5kartikagni5kartik Level 1
edited December 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name: ASUS_X00TD
  2. Firmware Version: 16.2017.2009.087
  3. Rooted or not: NO
  4. Frequency of Occurrence: EVERYTIME WHILE IN LANDSCAPE MODE
  5. APP Name & APP Version (If your issue relates to the app): NO APP ISSUE

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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In my phone, whenever I do anything in landscape mode, the system options which appear in status bar is not visible but when I'm in portrait mode, everything is fine. I have seen similar discussion in Zenfone 6 section and tried everything that I can but no effect.

Few screenshots are attached to show what exactly is the issue! And I have attached 1 screenshot in portrait and 1 in landscape l



Comments

  •  Hi there, thank you for highlighting the issue. We have made a note of the feedback and will share it with the relevant team.

  • Thanks for the reply. Hoping for the fix soon!

  • agni5kartikagni5kartik Level 1
    edited November 2020

    1 fact I would like to address,

    I'm using Microsoft launcher instead of the stock one. I hope that's not the reason for this issue....can it be?


    Update: Launcher is NOT the reason!

  • There's nothing issue with the stock launcher in portrait or landscape. In both status bars navigation works fine.

    Check in safemode with stock launcher. It might work well.

    As, you said using Microsoft launcher and it's 3rd party app which might not compatible properly. Use stock launcher you will not face this.

This discussion has been closed.