Dual Monitors on Zenbook 15 UX534FTC

polyconicpolyconic Level 1
edited December 2020 in ZenBook
  1. System: Win 10 pro
  2. Battery or AC: Both
  3. Model: Zenbook 15 UX534FTC
  4. Frequency of occurrence: always

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Detailed Description: I just purchased this Zenbook 15 and am trying to hook up two monitors. The HDMI connections works, but I cannot get the USB-C to connect to a monitor and I've tried different cables (Only other connects are standard USB). Nothing will show on the second monitor. I've never had a laptop that I cannot hook to two monitors, but some of the posts on this site seem to indicate that the Zenbook is not capable of supporting dual monitors.

I am still within the timeframe to return this laptop from where I purchased it, so would like to find out as soon as possible if it will NOT support dual monitors.

Any help is appreciated

Thanks

Teresa

Comments

  • Hello Teresa,

    I'm sorry that this device does not support display export on USB C port.

    Thank you.

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