google assistant

gawkimjustingawkimjustin Level 1
edited December 2020 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: rog phone 3
  2. Firmware Version: 17.0822.2005.11
  3. Rooted or not: not
  4. Frequency of Occurrence: everytime spotify is playing
  5. APP Name & APP Version (If your issue relates to the app): google assistant

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


my google assistant does not work/respond to hey google when music is playing even if i tone down the volume or set it to 0.

it works fine in my other non asus phone even when music is playing. is this a known issue with rog phone 3?

did all the troubleshooting as follows:

clear cache

delete and install

reset phone

force close

allowed all permisions

please advise. thanks!

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