Gmail stopped sending notifications.

brumigpiresbrumigpires Level 1
edited November 14 in ZenFone 7 Series

Please tell us some basic information before asking for help:

  1. Model Name: asus zenfone 7 pro
  2. Firmware Version: Android 10 (WW_29.13.47)
  3. Rooted or not: not rooted
  4. Frequency of Occurrence: yesterday night and today all morning
  5. APP Name & APP Version (If your issue relates to the app): Gmail, latest version

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Yesterday (after using the optimization tool to close unnecessary apps, maybe that was it), I completely stopped receiving Gmail notifications unless I open the app. Everything was working fiine before that. I already restarted the phone 3 times and messed with the setting to try and fix the lack of notifications; it still doesn´t work. My old 5z is working fine, so I am sure it´s on my 7 pro´s side, not on Gmail´s. If anyone has the same issue, please let me know how to fix it if you managed.

Comments

  • disable battery optimizations under Settings => Applications and notifications => Show all apps => Gmail => Battery and there set to Not optimize

    go to Settings => Battery => Autorun manager and check if Gmail is allowed to autorun

    got to Settings => Advanced => Mobile Manager => Memory Cleaner and check if you have "Turn on Super Clean mode" enabled, if so enter the app list and uncheck Gmail

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