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[Zenfone 4 Max ZC554KL] Camera not working/dark

rend_hnk
Star I
Please, please,Please,Please,Please,Please,Please,Please,Please,Please,Please,Please,Please,Please,Please,Please,Please
put an update for camera app ( the camera goes dark and all tried all the ways that said in discussions)
4 REPLIES 4

Christine_ASUS
Community Legend II
Hi rend.hnk
https://zentalk.asus.com/en/discussion/37407/
https://zentalk.asus.com/en/discussion/29510/
As I previously suggest, have you contacted with the repair center? What did they say?

rend_hnk
Star I
unfortunately, there is no asus repair centre in my country (Iran), but I show the phone to other repair centres and they said the problem is referred to camera software because they tested my camera hardware and it worked.

Christine_ASUS
Community Legend II
Hi rend.hnk
My camera of ZC554KL in WW-15.2016.1907.519 works properly. If you have any concern with the firmware version and never unlock/root your device, please update to the latest version and perform the Factory Reset. Thank you.
https://www.asus.com/supportonly/ZenFone4%20Max%20(ZC554KL)/HelpDesk_BIOS/

Christine_ASUS
Community Legend II
Hi mahmutnedimeser
Please avoid overlapping thread or message, which may disturb the mods and the users to solve the issue. Kindly refer to the thread as the similar question.