Error connecting to bluetooth headset

gomes.tisystemgomes.tisystem Level 1
edited December 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name: ASUS_X01BDA
  2. Firmware Version: JP-17.2018.2007.428 / Max Pro M2
  3. Rooted or not: Not
  4. Frequency of Occurrence: constantly

After updating to version 10 of android the device in pair with my bluetooth headset, always returns the following error, it was not possible to pair with C1 because of an incorrect PIN or password.

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