Netflix widevine was L1 earlier and now it's L3. I'm on latest .99 update and black crushing exists

Please tell us some basic information before asking for help:
- Model Name: Rog phone 3
- Firmware Version: .99
- Rooted or not:
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hi,
Thanks for reporting.
I will get back on this.
@ARP_ASUS I am facing the same issue since 11.11.2020
Me too
@ARP_ASUS any updates on this? Seems like the issue is intermittent. I have it come and go.
Me too...its not like that earlier ...but it still exist ...clearly sees in the dark environment.
Hi Arp_asus,
Any update on this?
I too have Widewine L3! Tried factory reset but no use.
@ARP_ASUS Hi I am facing this black Crush since i upgrade from 8 to 12 GB ram. Please fix this.
fw us latest , factory reset done already . And phone not rooted.
@Bharoosh @jaykesharwani9 @lambdaplus You need to visit a service center so that they can write a new key for you. This can only be done by the service center.
@MV Your case seems special, since nobody else has reported flip-flopping between L3 and L1. Are you sure it's like that?
@Vyphong Same goes for you. See above.
I will contact you all via PM with further instructions.
@Gustav_ASUS why should we visit a service center to fix this? How many times do we have to visit your pathetic service center. I have black crush issue, phone call issue, widevine downgraded..what else should we be expecting next with your pathetic phone. Utterly disappointed.