Fingerprint sensor not showing to unlock screen on Asus ROG 3

sourabhsu30sourabhsu30 Level 1
edited December 2020 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: ROG 3
  2. Firmware Version:17.0823.2009.99
  3. Rooted or not: Not rooted
  4. Frequency of Occurrence: Continuously post 5 hours of phone restart
  5. APP Name & APP Version (If your issue relates to the app):No

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Post 5 hours of restarting phone, fingerprint sensor to unlock phone does not show up on lock screen. This feature was working fine, but has suddenly stopped post 7 days of phone usage.

Please let me know how to fix this issue, or release a new update with the fix for this.


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