Cooler fan error

edited January 5 in ROG Phone

Hello can anyone help me with this


Comments

  • Hi pquiambao0102.iiix

    Thank you for your asking. It seems like the temperature of your device is high, kindly use the Fan dongle which is affiliated with the phone in the box. For more information, kindly refer to the link below:


  • TommydertomTommydertom Level 1
    edited November 2020

    For me its the Same problem

  • Hi Tommydertom

    Thank you for your asking. Did you try to install the Fan dongle which is affiliated with the phone in the box? If so, please provide the information below so that we can better assist you.

    1. Your current firmware version

    Settings>System>About Phone>Software information>Build Number

    If you try to update to the latest version, does the issue still persist?

    2. Does the issue happen with idle or using any specific apps?

    3. How's the issue frequency?

  • Is it happens Anytime or when your phone's temperature got high.

    Or if you are using and additional buyed cooler than don't use it. Use the cooler which come in the box .

    Or if that one is no available buy an original cooler.

  • You may buy Asus Rog Phone 3. It will solved all your problem.

This discussion has been closed.