regarding the asus logo stuck after restarting
p. prachethan
Level 1
Please tell us some basic information before asking for help:
- Model Name:asus zenfone max pro m2
- Firmware Version:latest i dont know the exact version details as my phone got stuck on asus logo
- Rooted or not:not rooted
- Frequency of Occurrence:from today(04-10-2020)
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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hi team ,the problem i have been facing since today morning 04-10-2020 is my phone got stuck and not responding to anything so i restarted it then it gor stucked on asus logo and not starting even after waiting for 1 hour and also the recovery mode is not opening but only restart option is coming in the boot mode what should i do to get my data back and also the phone to work...please reply as soon as possible team i am in big trouble
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Comments
someone please reply to this post asap
Hi, please check your inbox for the private message I've sent you, since the further information that we need involves your personal information. Thank you.
SOMEONE PLEASE REPLY TO THIS
@victor2020 is not replying please help me
its better that u should visit your nearest service center
yeah bro but they are asking me money for it as it isnt my mistake then why should i pay for it,it may also be the motherboard failure,then what can i do except ,changing my mobile
contact Asus india on fb
I have this issue, and apparently quite a few other people do too
We should try to contact ASUS as much as possible everywhere and raise awareness of it, I mean, they owe me a replacement by this point since it's by NO means a user's mistake