Can't connect to monitor via USB-C

albina.naum1

1. System: Windows 10
2. Battery or AC: Battery & AC
3. Model: TP412FAC-EC379T
4. Frequency of occurrence: every time i try to connect
5. Reset OS:
6. Screenshot or video:

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Detailed description：I had just purchased a Phillips Brilliance 241B monitor and the only way i seem to connect to it is via HDMI. I've tried to connect directly into the laptop with the USB-C cord supplied with the monitor, I've tried to connect via the docking station using the DisplayPort cable and nothing seems to work except when i connect using the HDMI cable.

albina.naum1

Screen snapshot included

Blake_ASUS

Hello Albina,

The USB C port on this model does not support Display export.

Thank you.