Can't connect to monitor via USB-C

albina.naum1albina.naum1 Level 1
edited December 2020 in VivoBook
  1. System: Windows 10
  2. Battery or AC: Battery & AC
  3. Model: TP412FAC-EC379T
  4. Frequency of occurrence: every time i try to connect
  5. Reset OS:
  6. Screenshot or video:


Detailed description:I had just purchased a Phillips Brilliance 241B monitor and the only way i seem to connect to it is via HDMI. I've tried to connect directly into the laptop with the USB-C cord supplied with the monitor, I've tried to connect via the docking station using the DisplayPort cable and nothing seems to work except when i connect using the HDMI cable.


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