Asus ZenBook 14 UX434F Screen Projection Issue

ashleigh.sta.ana

1. System: Windows 10
2. Battery or AC: Both
3. Model: ZenBook 14 UX434F
4. Frequency of occurrence: Consistently for one week
5. Reset OS: N/A
6. Screenshot or video: N/A

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Detailed description：

Good Day!

I would like to get some assistance on my laptop. This is the first laptop that I bought, and to be honest it is quite pricey.

I am not sure if this is an update issue or what, but whenever I let my laptop on sleep then use it again, once I unlock the laptop, the Projection of the screen is always going to the ScreenPad mode even if the option I am using is Traditional TouchPad Mode. The projections I get is Duplicate and Second Screen Only. Does anyone know why this is happening? Do I need to bring this to a technician to get this fixed?

This issue has been always happening to me for about a week now as well. Thanks in advance for helping me.

Blake_ASUS

Hello ashleigh,

Please refer to below link to double check if you have got all the screenpad related drivers updated.

https://www.asus.com/laptops/for-home/zenbook/ZenBook-14-UX434/HelpDesk_Download/?model2Name=ASUS-ZenBook-14-UX434FL

https://www.asus.com/support/FAQ/1041344

Thank you.