MyAsus shows a fan problem on a new Zenbook UX425JA

roizhv22roizhv22 Level 1
edited November 2020 in ZenBook
  1. System: Zenbook UX425JA
  2. Battery or AC: 65W
  3. Model: UX425JA
  4. Frequency of occurrence: when the hardware test scan completed
  5. Reset OS: no
  6. Screenshot or video:


Detailed description:

I have recently purchased a zenbook UX425JA and ran a myasus hardware test. The results shows an error with the fan calming there might be a problem with the computer's fan. I have not encountered any major over heating issues or something like that and it's sounds like the fan working when the system is under load.

I have saw another discussion about the same problem in a Vivobook but not in a zenbook. I asssume that's just a bug in myasus app.

Btw, I have reinstall Myasus, updated the BIOS to 302 and updated Asus control surface driver - all from the official site and not from myasus (Live updates don't work for me as well).

Please help, or just tell me that I should not worry about that.

That's a brand new machine.

Thanks !


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