My device is neither charging nor able to transfer data via usb. But works fine after reboot.

jayminpitrodajayminpitroda Level 1
edited November 2020 in ZenFone 5 Series

Hi there!

  1. Model Name: Asus Zenfone 5z (ZS620KL)
  2. Firmware Version: WW_100.10.107.99_20200906
  3. Rooted or not: NOT
  4. Frequency of Occurrence: Always exists

I am facing this problem since 3-4 days and unable to determine whether it is software issue or hardware.

When I plug in charger, phone does not charge/transfer data, but after a quick reboot everything works fine. As soon as I remove charger and re-plug it, it doesn't charge.

Also a constant silent notification pop up in my notification menu (attached screenshot) showing that "Charging connected device via USB" from android system even i have not plug it in. I have tried factory data reset but it does not help. Also tried using different cable but no luck.

Hope u guys can help me.

Much appreciated.



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