ZenFone Max Pro M1 Android 10 beta Emergency calls problem in Turkey.
cengizhankirac
Level 1
Zenfone max pro m1 emergency call problem was corrected in Turkey. There was a problem on Android 10 too, is this problem fixed on Android 10? Android 10 must be checked before the final version is released.
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Best Answer
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Christine_ASUS
mod
Dear Customer,
If you encounter ZenFone Max Pro M1 (ZB602KL) Android 10 AOSP developer version will call to 112 while dialing 155/156/158/110/177 in Turkey, for Turkish users, please visit ASUS support site to modify your version to Android 9.
https://www.asus.com/tr/Phone/ZenFone-Max-Pro-ZB602KL/HelpDesk_BIOS/
We apologize for any inconvenience caused and your consideration will be very much appreciated.
Thank you for your continued support and patronage.
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Hi cengizhankirac
To avoid any emergency case, please downgrade to Android 9 in this moment. Sorry for any inconvenience it may be caused. You may follow the steps below as 10 to 9 downgrade steps.
1. Download "Version MaxProM1_downgrade_to_9" and then put the image file into the root directory of the MicroSD card.
https://www.asus.com/supportonly/ZenFone%20Max%20Pro(M1)(ZB602KL)/HelpDesk_BIOS/
2. Insert MicroSD card into phone and then power off the device.
3. Long press with "Power" key and "Volume Down" key together and stop after feel the vibration to enter Recovery Mode
4. Use "Volume Down/Up" key and press "Power" key to choose "Apply update from external storage"
5. Select the downgrade file
6. When the updating process is done, Choose "Wipe data/factory reset" and tap"Yes" to perform the master clear.
7. "Wipe cache partition" > "Yes"
8. "Reboot system now"
#Android 10 to Android 9 Guide
https://www.asus.com/support/FAQ/1042349
I am using Android 9. I am sharing it for fixing for android 10 as well. Let's not have the same problem when android 10 is released.
I am using Android 9. I am sharing it for fixing for android 10 as well. Let's not have the same problem when android 10 is released.
Hi cengizhankirac
For double checking, may you provide me the sim carrier which faces the issue in Android 10, Turkcell, Vodafone, or Turk telekom? May you also provide me the issue number? Big thanks!
If the guys didn't broadcast, they wouldn't get the 4th beta. Zenfone 4 max also made a statement after beta 1, they will explain this if they did not publish it. While the works are delayed, the process gets longer when their priority is other devices, this is normal. They say that the work is already ongoing, so there is no other way than to be patient and wait.
Hello, 155 Police, 156 Gendarmerie calls on Vodafone line
Hello, chrstine_Asus
We fix these errors Asus Android 9 in contacting with Turkey, ending with android 9 87 last update. The goal is to fix gms mobile services on android 10
155 Police, 156 Gendarmerie calls on Vodafone line
Hi cengizhankirac
Thank you for your reply. I have forwarded the information to the relevant department. We will keep you updated and your consideration will be very much appreciated.
Thank you for your interest.
Good work.
You need to see the psychologist immediately. I wish patience to Asus employees.
No emergency calls are made in the Android 432 beta version. Please apply the gms update made in android 9 to android 10.
Hi friends
Please note that the latest version of ZenFone Max Pro M1 Android 10 beta WW-17.2018.2012.438 does not fix the situation. For Turkish users, kindly remain in Android 9. I will check with the relevant team for the case and keep you updated. Sorry for any inconvenience it may be caused.
Hello Christine_ASUS,
The fix made in Android 9 needs to be integrated into Android 10. This is a serious problem and should be fixed as soon as possible. Please let me know when this error could be fixed in your technical team.
I had interviews I've done with the correction Asus Android 9 in Turkey service. Instead of excluding Turkish users, I expect you to fix on android 10. This is a software security error made by your company, you should fix it in android 10 as soon as possible. Recommending installing on Android 9 is not the solution.
I have samsung and redmi devices using android 10 version, they do not have this problem, a software error made by Asus with the transition to android 9 is waiting for the answer from you that we will fix the error in the next android 10 update, I know it will be solved when installing android 9, our Android 10 Instead of trying to restrict our right to use it, you should solve the problem.
Hello Christine_ASUS
Will Turkey be corrected Android 10 emergency call problem?
Hi,
If you encounter ZenFone Max Pro M1 (ZB602KL) Android 10 AOSP developer version will call to 112 while dialing 155/156/158/110/177 in Turkey, for Turkish users, please visit ASUS support site to modify your version to Android 9.
https://www.asus.com/tr/Phone/ZenFone-Max-Pro-ZB602KL/HelpDesk_BIOS/
We apologize for any inconvenience caused and your consideration will be very much appreciated.
Thank you for your continued support and patronage.
Will there be no fix on Android 10? Don't we, as Turkish users, have the right to use Android 10? Why don't you do the fix?
Hello chrstine_Asus
When will the fix on Asus Android 10 happen?