diffleyalexdiffleyalex Level 1
edited November 2020 in Others
  1. System:
  2. Battery or AC:
  3. Model:
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:


Detailed description:

Brand new, system restarts randomly and sometimes loses signal to 2nd display. Checked all cables, new HDMI cable


  • Hello diffleyalex,

    May I know the exact model ? like FA506IV,IH...

    please kindly check if your BIOS and Windows are all up to date.

    Was there any error message, or may you describe more about what were you doing when the issue occurred?

    Thank you.

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