Why I'm not getting WhatsApp notification mostly

vinildonny07vinildonny07 Level 1
edited November 2020 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: rog 3
  2. Firmware Version:
  3. Rooted or not: not rooted
  4. Frequency of Occurrence: most of the time
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Comments

  • ARP_ASUSARP_ASUS mod
    edited October 2020

    HI,

    Try this :

    Make sure you are on latest software version which is .78 if not, you can check by

    Go to setting => About => Software information.

    Go to settings => Apps => What's App

    Under Notifications => All must be ticked and allowed, The App shouldn't be under hibernate, the App also shouldn't be have any background restrictions all can be seen under above settings.

    Check under Battery settings if the App is allowed in Auto start Manager, The battery is set to balanced

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