Problems with the ASUS VIVOBOOK 15 X512DA

GekoGRGekoGR Level 1
edited November 20 in VivoBook
  1. System: Windows 10 64-bit
  2. Battery or AC:
  3. Model: ASUS VIVOBOOK 15 X512DA
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:

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Detailed description

So I just bought this laptop and I have been met with various problems already. First of all when I was setting up windows for the first time it required me to set a pin but the window kept closing so I spent almost an hour troubleshooting and managed to enter a PIN and got into windows. After a bit I there was a problem with the trackpad (tried connecting a mouse nothing changed) I couldn't click on anything and when I clicked on a program It opened and closed immediately after that I opened CMD to try sfc /scannow to find If anything was corrupted but I could write on the CMD cause at random everything was getting deleted. I would appreciate it if you could guide me through the process of fixing those problems. (Note: I tried the troubleshooting from myasus program).

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