Battery issue

edited November 2020 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name:zenfone 5z
  2. Firmware Version:10
  3. Rooted or not:not
  4. Frequency of Occurrence:50
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


in this new update battery drained quickly in about 2 to 3 hours.

Please provide solutions.


  • Hi, when you say that your SOT (Screen on Time) has gone down, can you share the SOT after trying the below:

    1. Charge the battery to 100% & use as per your normal usage pattern

    2. When the battery strength reaches 10%, go to settings = Battery => Tap on the battery icon & share the graph

    3. settings => Battery => Check the screen & share the same

    Please follow below steps may improve battery backup:

    1. Enable “Power saver” (Settings > Power management)

    2. Close apps that are not used (Bluetooth, WiFi, GPS, etc.)

    3. Adjust sleep time and brightness (Settings > Display)

    4. Boost memory when you see memory consumption is high with no app running,

    5. check for background running applications, stop/disable unwanted apps, you can manage apps from auto-start manager. 

    6 . Check the following article for more information:

  • It's show only 3 hour screen on time.

  • @victor2020 @ServiceC_ASUS and asus team no reply yet.

  • GeraGera Level 1

    3 hrs? I Get 2:30 max. Normal is 4

This discussion has been closed.